Frequently Asked Questions

Are Nairobi’s streets dangerous?
What makes Nairobi’s streets dangerous are the potholes which can appear out of nowhere and the unpredictability of drivers. Your risk on the road is very much a function of your own driving style. The speed of traffic is relatively low and if you drive carefully then you will be able to avoid getting into dangerous situations. Choose your roads carefully, narrow ones are generally more dangerous than wider ones, and minimize your nightly driving or at least stick to familiar roads if you do.

Do I need a Kenyan motorcycle driving license to ride the motorcycles?
According to Kenyan law, foreigners have 6 months upon arrival in the country before they must convert their foreign driving license into a Kenyan license. If that period has ended, we can advise you on how best to proceed, but we will generally be able to allow you to ride our motorcycles. If you do not have a valid motorcycle driving license at all, we will strictly speaking not be able to allow you to rent our motorcycles. Again, we can however advise you on how best to attain one in Kenya in a short time frame. We may however, also make an exception granted that you are a strong driver, and allow you to rent a motorcycle. Please note however, that you will in this case be personally responsible for any damage to the motorcycle and or other entities.

Am I guaranteed a bike even when I pay on arrival?
We try our best to provide our customers with the very bikes which they have booked. That said, we have had quite a few last minute cancellations and can therefore only guarantee you that you will receive the requested bike, if you pay 30% of their total rental fee in advance. This amount will be fully reimbursed to you (minus transaction costs) should you  cancel 2 weeks prior to the start of your rental.

How does your cancellation policy work?
Customers who cancel more than 2 weeks prior to bike pick-up will be fully reimbursed for any previous payments they have carried out (minus bank transaction costs and any other costs which were incurred already in preparation of the rental, e.g. border crossing papers). Customers who cancel less than 2 weeks prior to bike pick-up are reimbursed 50% of their money (minus transaction costs). Any cancellations or changes in the rental duration which occur during the rental period itself will result in a forfeiting of the already paid amount.

Will I have to pay-off police officers on a regular basis?
Police officers do often look for little stipends as opposed to worrying about catching the most severe traffic violators. Even with valid documents, it may be difficult to avoid paying a stipend. It is therefore best to avoid police officers altogether. This can be done by shunning traffic front lines at roundabouts and intersections. The CBD is full of traffic police, but in the neighbourhoods preferred by expats such as Kilimani, Lavington, and Westlands, traffic police is far less frequent to come by.

I don't know how to drive a motorcycle, can I still rent one?
No, we will not be able to rent motorcycles to drivers who are not comfortable on the streets, as this would pose a serious threat to their and others' wellbeing. We do however offer lessons, and it should not take more than 2 or 3 hours/sessions for an eager learner to reach a level where they can start cruising around Nairobi. These lessons will cost you $20 / hour. We can also help you attain a local driving license.

Is it possible to share one motorcycle among two people?
Yes, certainly. The motorcycles are designed to comfortably carry 2 passengers. Riding with an extra passenger will slow down your acceleration but will not affect your max speed.

What happens in the event of an accident?
In the event of an accident you should contact us immediately and we will send someone directly to your destination to help you collect the necessary information for the insurance and ensure your speedy treatment in case it’s necessary. Please note that you will be liable for any damage to the bike, yourself, or anyone else involved in the accident throughout the course of the rental.

Do you also offer delivery of motorcycles?
We can certainly deliver the motorcycle(s) to a destination of your choice, within Kenya at a surcharge. The exact price will depend on your destination. Please consult reservations for exact details.

Is it recommendable to drive around Nairobi at night?
It is more dangerous to drive at night and it’s not recommended by us, simply because you will find it harder to spot potholes. You may also have to deal with drunk drivers. That said, short journeys on roads that you are familiar with should not be a problem. Especially at night it is advisable to wear the reflective vest provided by us.

What happens if my motorcycle gets stolen? 
Theft is covered by the insurance. However, to avoid giving the insurance arguments about how it was careless behavior which led to the theft, we strongly recommend you park the motorcycle in guarded compounds. Avoid parking the motorcycle outside guarded facilities, especially in the dark/overnight.

Will it be possible for me to go on a trial ride to see if I like the experience?
Yes, certainly. In fact, we encourage our renters to try the motorcycles before they commit to a rental.

Will we receive a replacement motorcycle if one breaks down?
Yes. We will make sure that you have a functioning motorcycle at all time, as that is what you paid for. Note that this replacement may take some time if you are not in Nairobi.

Is there a cap on the number of kilometers I can drive with the motorcycle?
No. We operate an unlimited mileage policy.

Am I allowed to drive the motorcycle outside of Kenya?
Yes. We do allow for the motorcycles to be taken out of Kenya to neighboring countries. This incurs an extra charge of $100/border. 

How do I rent?
By visiting here. You select your preferred bike, the duration you'd like to rent it for and any extra gear that you would love to be included. We make sure to have everything in mint condition ready for you 🙂